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Important Notice for our customers.
Although our premises are closed, we are still taking orders by phone, email or via the website for despatch across the UK.
For local customers, we are operating an 'Order and Collect' service. If you wish to use this service, please call us in advance and we will pack the goods for you and leave them outside for collection at an agreed time.
Please note that there is no access to the Trade Counter.

We are contactable by phone and email between 0900 and 1600 Monday to Friday.
Call us on 01372 232060        This email address is being protected from spambots. You need JavaScript enabled to view it.
We shall post further updates here as and when available.

 

Deliveries

Next day mainland UK delivery on all stock items ordered before 3pm. Palletised deliveries 2-4 day service.

We deliver all over the UK providing excellent customer service. If you order before 3pm you can get next day delivery on all stock items, for an additional cost you can book one of our timed delivery slots, see below.
We have a free weekday delivery zone in all CR, KT, SM, SW and TW postcodes, with free delivery to the rest of the UK on certain flooring and accessory orders, see below.

Flooring

Wood Flooring orders over £400 + VAT (excl. Junckers)

FREE

Wood Flooring orders under £400 + VAT (excl. Junckers)

£30

Junckers Flooring orders (any value)

£75

Kahrs orders under £500 +VAT

£50

Quickstep orders under £400 + VAT

£20

Next day pallet delivery (order by 1pm)

Additional £15

Saturday pallet delivery (order by 1pm Friday)

Additional £35

Pallets to NI/Republic of Ireland/Scottish Island

Call for cost

Accessories

Orders over £150 +VAT

FREE

Orders under £150 +VAT

£12

Timed

AM Delivery

Additional £15

PM Delivery

Additional £15

Delivery before 10:30am

Additional £25

Saturday Delivery

Additional £15

Collections

You may collect your order from our warehouse, but please give advanced notice when ordering wood to enable us to pick your order, ready for your arrival.

Free Delivery*

Available on any order in CR, KT, SM, SW and TW postcodes
Please note AM deliveries on our vans are on a first come first served basis.
Special order items may have different delivery charges.

*Free delivery is only applicable for weekday deliveries. Saturday deliveries are by courier service only.

Returns

A 15% re-stocking charge applies on all stock items in good condition, returned with the original invoice and within 30 days of delivery. Packs of wood must be unopened. Collections will incur a £20 charge.

Important

Screed & non-stock/special order items can not be returned
All damages must be recorded on receipt of goods.
Open packs/products can not be returned.
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